WANTZ Marketplace Participation Agreement
Welcome, and thank you for your interest in WANTZ,Ltd, a company administered under the laws of United Kingdom (the "Company", "we" or "us"). Any person who wants to access the website / Mobile app to buy or sell goods or services ("items") or to use the other features provided (collectively, the "Service") must accept the terms and conditions of this Participation Agreement without change. BY PRESSING THE "ACCEPT" BUTTON DURING REGISTRATION, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD AND AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS PARTICIPATION AGREEMENT. In particular, you acknowledge that you have read and understood the clauses in this Agreement relating to: WANTZ’s disclaimer of warranties; limitation of liability; protection and use of your personal data.
This Participation Agreement is divided into three sections:
A. General Conditions
B. Conditions relating specifically to Sellers
C. Conditions relating specifically to Buyers
A. General Conditions
1. Eligibility and Registration Requirements
1.1 Use of the Service is limited to parties that can lawfully enter into and form contracts under the laws of England and Wales (for example, minors are not permitted to use the Service).
1.2 Only visitors to the Site who register and enter into this Participation Agreement ("participants", "buyer", "seller", "you", "your" as the context requires) may participate in buying or selling on the Site using the Service.
1.3 If you are selling items as a designer in the course of your business, you are required by law to make that fact clear to potential buyers in your listing. You must provide us true and accurate information when registering and must maintain and update that information as applicable. You must not impersonate any person or use a name you are not legally authorised to use. You authorise us to use any information provided to us in registering to verify your information. Your application for registration must otherwise be acceptable to Wantz in its own absolute discretion.
1.4 To register you must provide your real name, address, phone number and e-mail address. You warrant to WANTZ that the information you provide during the registration process (and any notification of change of such information) is true and correct.
1.5 You are obliged to notify WANTZ of any changes to your registration information immediately.
1.6 WANTZ reserves the right to reject any registration and to refuse service to anyone for any reason, in its sole and absolute discretion.
1.7 If you provide false or incorrect registration information or do not notify WANTZ of changes to your registration information immediately, WANTZ reserves the right to terminate your account immediately and without notice to you.
1.8 You are solely responsible for maintaining the security of your password. You may not disclose your password to any third party (other than third parties authorised by you to use your account) and you are solely responsible for any use of or action taken under your password on this Site. If your password is compromised you must change your password.
1.9 Unless otherwise indicated, WANTZ itself and its affiliates may participate in Fixed Price Sales (as that term is defined in clause A.2.1). When WANTZ or its affiliates offer items for Fixed Price Sale, it is no different to any other seller engaged in a transaction and they will abide by the same obligations imposed under this Agreement as any other seller on this Site. In addition, employees of WANTZ are permitted to participate in their personal capacity (i.e., not as WANTZ employees, representatives or agents) in the transactions conducted through this Site subject to WANTZ’s internal employee policy. WANTZ employees, representatives or agents, when participating in any transaction using the Service in their personal capacity, are subject to this Participation Agreement.
2. Fixed Price Sales
2.1 Under the Service, items are offered by sellers for sale at a fixed price ("Fixed Price Sales"). Unless otherwise agreed by us with the seller in advance in writing, the price of any items sold using the Service (including the applicable delivery charge) are displayed exclusive of any customs, import, export, and excise duty. Prices however are displayed inclusive of VAT where appropriate.
2.2 For items listed for sale using the Service, a delivery charge will be priced in accordance with the Marketplace delivery charge in effect from time to time and contained in the Help Section. Delivery charges will be displayed on the check-out page.
Delivery charge for EU: Price: £10.00
3. International sales
In listing an item for sale internationally, the seller may also have to comply with laws of the country in which the buyer resides dealing with, among other things, prohibitions on the sale, VAT thresholds, distribution or offering for sale of specific items.
For each item you list on the Site, you will provide to us the state or country from which the item ships.
4. Prohibited Items
WANTZ is a fashion community and marketplace. Items for sale are items of clothing and fashion. Any material depicted on these items must follow the following terms:
Any participant may list items as set out in 4.14 approved items list for Fixed Price Sale on the Site subject to this agreement and our policies.
The following items must not be listed or depicted on any items on the approved items list on the Site by sellers or purchased by buyers (irrespective of whether the item is listed on any of the other participating WANTZ sites).
4.1 Offensive material, including material that incites racial hatred or promotes discrimination based on race, sex, religion, national origin, physical ability, sexual orientation or age;
4.2 Obscene material including pornographic material (e.g.: material rated R +18, home porn and hardcore material);
4.3 Living animals that are being subjected to harm or cruelty.
4.4 Intoxicating liquor and tobacco and home-made alcoholic beverages;
4.5 Firearms and ammunition;
4.6 Stolen goods;
4.8 Items that infringe another party's copyright, patent, trademark, image rights, design right, database right, or other intellectual property or other proprietary right or any item that could be mistaken for another parties goods (Passing off).
4.9 Illegal or prescription drugs;
4.10 Items whose sale, distribution or offering for sale is prohibited by any applicable law;
4.11 Items whose sale is subject to export restrictions.
4.12 Offensive weapons, poisons and dangerous substances (as defined by the applicable law or laws);
4.13 any other types of products that in our discretion are to be excluded from listing and/or sale using the Service.
4.14 Approved Categories list
5. Contract fulfilment
5.1 WANTZ will confirm each order to the seller and the buyer. Sellers must manage dispatch of items sold via the WANTZ web panel within two Business Days once the order confirmation is made available to them via the web panel unless otherwise advised on website / Mobile App. If and when WANTZ makes functionality available to the seller which allows seller to display a product availability message on the Site the seller must dispatch items sold in accordance with the product's availability stated on the Site / App at the time of the order. Sellers must provide a full refund to any buyer who remits payment, if the item cannot be shipped for any reason. Sellers must provide the refund promptly and in no case later than thirty (30) days following the date the order was confirmed. See also refund policy.
5.2 If, by law, an agreement for the transfer of any property must be evidenced in writing or in some specific form, then the buyer and seller agree, on the completion of a Fixed Price Sale to complete the transaction in writing and/or in the relevant form (as the case may be).
5.3 Unless the buyer and seller expressly agree otherwise, the following terms and conditions will apply to the contract between the buyer and seller for the sale of the relevant item:
(a) All postage and VAT are presented in the checkout for EU transactions. Outside EU additional charges for customs clearance will have to be borne by the recipient. We have no control over these charges and can't predict what they might be. Since customs policies vary widely from country to country, you may want to contact your local customs office for further information. For Buyer or for Seller
(b) Buyers are required to pay sellers in the currency in which the Fixed Price Sale is listed;
(c) The sale will be subject to any warranties implied under applicable law; and
(d) The contract between the buyer and seller will be governed by the laws of England (and expressly excluding the United Nations Convention on the Sale of Goods) and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of England and Wales.
6. WANTZ’s Role
Buyers authorize WANTZ to act as their limited representative solely to conclude on their behalf sales contracts directly between them and the sellers for sales of goods via the Service. While WANTZ helps facilitate transactions that are carried out using the Service, WANTZ is neither the buyer nor the seller of the seller's items. WANTZ is not an auctioneer. WANTZ provides a venue for sellers and buyers and complete transactions in accordance with the provisions of this Agreement. WANTZ is not the agent of the seller. Accordingly, the contract formed at the completion of a Fixed Price Sale is solely between buyer and seller. The enforcement of any contractual obligations arising out of the completion of a transaction using the Service is the responsibility of the buyer and seller that are party to that transaction. Whilst it is our intention to assist in any discussion between buyer and seller WANTZ is not obliged to mediate between buyers and sellers or enforce or execute fulfilment of any contract. Buyers and sellers use the Site and the Service at their own risk. Subject to the terms of this Agreement, the seller will resolve any subsequent dispute directly with the buyer.
WANTZ may, in its sole and absolute discretion, terminate this Participation Agreement, access to the Site or the Service, or any current Fixed Price Sales immediately without notice if your participation agreement with any of the other WANTZ sites is terminated or for any breach of any of the terms of this Participation Agreement. Seller may terminate its participation in the Service at any time by giving notice to WANTZ. WANTZ may terminate the seller's participation in the Service at any time by giving notice to the seller. Upon termination, all rights and obligations of the parties under this Participation Agreement will be extinguished, except that such rights and obligations will remain in effect after such termination to the extent necessary to process any orders placed prior to such termination for items listed by seller using the Service (including, without limitation, any fees incurred.)
8. WANTZ Reservation of Rights
8.1 WANTZ retains the right to, if it considers it appropriate: immediately halt any Fixed Price Sale; prevent or restrict access to the Site or the Service; or take any other action to restrict access to or availability of or remove any objectionable material, feedback, ratings, inaccurate listings, inappropriately categorised items, unlawful items or items prohibited for listing on the Site under this Participation Agreement. WANTZ reserves the right and has absolute discretion but not an obligation, to remove, screen or edit any content that breaches these provisions or is otherwise objectionable. Without prejudice WANTZ reserves the right to refuse listings or to immediately remove any listings where WANTZ objects to how you identify yourself on the Site (including, but not by way of limitation, your name, branding or marks) and/or if you are otherwise making inappropriate use of your domain name contrary to the requirements set out in this agreement.
8.2 Each participant, whether or not he or she is currently a buyer or seller, agrees that WANTZ shall be entitled to retain for itself the interest, if any, paid on balances in all its bank accounts, notwithstanding that some of that interest may be attributable to the time taken for the exercise of the rights, and the performance of the obligations, under this Participation Agreement.
9. Grants of Licence, Intellectual Property and Linking and Framing
9.1 Licenses (a) Your Grant. By entering into this Participation Agreement and listing an item, you grant WANTZ and its affiliates a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, right to exercise all copyright, database rights and rights of publicity over the material displayed in your listings or in any other catalogue or product information that you provide to us (excluding any of your logos, trademarks or other similar branding), in any existing or future media, known or unknown, now or at any later date. (b) WANTZ Grant. WANTZ grants you limited non-transferrable license to each participant to make personal use only of the Site / App and the Service in accordance with this Marketplace Agreement. This license expressly excludes, without limitation: any resale or commercial use of the Site and the Service; modifying, distributing, copying, republishing or making any derivative of the Site or the Service; the collection and use of participant e-mail addresses or other participant information, Ratings, Feedback or listings, or any data extraction or data mining whatsoever.
9.2 Intellectual Property Rights
Subject to the licence granted to you under Clause 9.1(b), WANTZ reserves all right, title and interest in its and its affiliates' intellectual property rights (including, without limitation, any patents, trademarks, service marks, registered designs, applications for any of the foregoing, copyright, database rights, design rights, know-how, confidential information, trade and business names and any other similar protected rights in any country) in the Site / App and the Service. Any goodwill accruing out of the use of WANTZ’s and its affiliates' trade marks, trade and business names and service marks under this Marketplace Agreement will vest in WANTZ and its affiliates, as the case may be.
9.3 Linking to the Site and prohibition on Framing
Despite anything else contained in this Agreement, you must ensure that each link (graphical, text or otherwise) to the webSite posted or maintained on any location by you or on your behalf, conveys users directly to the Site, without displaying or performing any other advertisement, promotion or content (whether audio, visual, audio-visual or otherwise). In addition, you must not take any action, or assist, authorise or encourage any third party to take any action, that would cause the appearance or presentation of the Site as seen by users linking to the Site to be different from that seen by users who access the Site by hand-entering the applicable URL into a generally commercially available browser which has not been customised for a particular person or entity. Without limiting the generality of the foregoing, you must not, at any time, make use of any framing techniques or technologies, interstitial advertisements, pop-up windows or consoles or other similar items or techniques in connection with any link to or on the Site.
9.4 Linking off the Site
Sellers must not include any links (graphical, text or otherwise) in any Fixed Price Sale listing on the Site, save where such links convey users directly to another location on the Site, without displaying or performing any other advertisements, promotions or content (whether audio, visual, audio-visual or otherwise). Except as approved in advance in writing by WANTZ, you will not, and you will cause your affiliates not to, directly or indirectly (e.g.: through a Third Party (as defined below)):
(a) sell, barter, disclose or transfer to any Third Party (which in this clause 10.4 shall mean any party other than you or your affiliates ("Third Party")), any data acquired by you as a result of any transaction using the Service (whether this is information that pertains to the identity of a user and/or buyer, the order or referral information (here meaning any information disclosing that a buyer purchased a product through the Site, and/or any other personally identifiable information regarding any user and/or buyer), or permit any Third Party to have access to the same;
(b) send to any user or buyer of the Service any non-electronic direct-mail marketing that promotes or advertises anyone (including you and your affiliates);
(c) send to any user or buyer of the Service any electronic communication except as necessary to complete any buyer's transaction or to respond to a customer service enquiry made by such buyer concerning such transaction;
(d) use any domain name (or any part of it) on the Site and/or otherwise in any communications that you have with any user of the Service and/or any buyer (by way of example but not limitation, you should not use "www" ".com", ".co.uk" or similar domain name identifiers);
(e) include in any communication made or authorised by you with any user of the Service and/or any buyer including, without limitation, in any order (including the packaging of the order and any promotional pieces, invoices and alike sent with it), order confirmation and/or other communication made in connection with the fulfilment of a transaction:
(i) any offer from or reference to any Third Party and/or (ii) any link or reference to any website other than the Site / App (or otherwise seek to direct any person to any website other than the Site.
(f) target (on any basis via any means) unsolicited communications of any kind to any user of the Service and/or any buyer. You will comply with the Data Protection Act 1998, including, but not limited to, the Seventh Principle.
10. Data Protection and Privacy
10.2 Unless otherwise authorised or consented, you agree not to use any information regarding other participants that is accessible from the Site, except to enter into and complete transactions conducted via the Site. You agree not to use any such information for purposes of solicitation, advertising, unsolicited e-mail or spamming, harassment, invasion of privacy or otherwise objectionable conduct.
11 No Warranties
11.1 Disclaimer of Warranties. THE SITE AND THE SERVICE ARE PROVIDED ON AN "AS IS" BASIS. WANTZ MAKES NO OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION: (a) THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; (b) THAT THE SITE OR THE SERVICE WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE OR OPERATE WITHOUT ERROR; (c) THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THE SITE WILL BE AS REPRESENTED BY SELLERS, AVAILABLE FOR SALE AT THE TIME OF LISTING, LAWFUL TO SELL, OR THAT SELLERS OR BUYERS WILL PERFORM AS PROMISED. (d) ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; AND (e) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF WANTZ. TO THE FULL EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WANTZ DISCLAIMS ANY AND ALL SUCH WARRANTIES.
11.2 General Release. BECAUSE WANTZ IS NEITHER THE BUYER NOR THE SELLER OF THE SELLER'S ITEMS, IF A DISPUTE ARISES BETWEEN ONE OR MORE PARTICIPANTS, EACH OF YOU RELEASE WANTZ (AND ITS EMPLOYEES, REPRESENTATIVES AND AGENTS) FROM CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.
12 Limitation of Liability
12.1 TO THE FULLEST EXTENT PERMITTED AT LAW, WANTZ WILL NOT BE LIABLE (WHETHER IN CONTRACT, TORT--INCLUDING NEGLIGENCE, OR UNDER ANY STATUTORY IMPLIED TERM) FOR ANY DAMAGES OF ANY KIND INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE OR LOSS OF DATA) ARISING OUT OF OR IN CONNECTION WITH THE PARTICIPATION AGREEMENT, THE SITE, THE SERVICE, THE INABILITY TO USE THE SERVICE OR THOSE RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR FEEDBACK OR RATINGS POSTED TO THE SITE OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICE, WHETHER OR NOT WANTZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
12.2 Despite anything else contained in this Agreement, neither party excludes any liability for death or personal injury to the extent only that it arises as a result of the negligence of that party, its employees, agents or authorised representatives.
13 VAT on the sale of goods and/or services by Sellers
You agree that it is the seller's responsibility to determine whether VAT is applicable to your product and that the price stated by any seller for any goods or services offered on the Site is inclusive of any VAT. You also agree that WANTZ is not obliged to determine whether VAT or other taxes apply to any sale of any goods or services by a seller to a buyer on the Site and is not responsible for collecting, remitting or reporting any VAT or other taxes arising from such sale. If VAT is applied to the fixed sale price then the amount including VAT is passed to the seller. The seller is then responsible for payment of VAT consistent with their own VAT regulations / responsibilities.
For dispatch to countries outside the EU, VAT won't be charged at the point of sale. These packages may be assessed for import or customs fees, depending on the laws of the country concerned. WANTZ have no control over these charges and can't predict what they might be. As a seller you will inform the buyer that customs and other taxes may apply and be payable to clear customs and be payable by the recipient.
14 General Provisions
14.1 Entire Agreement
14.2 Third-Party Beneficiary
WANTZ is not your fiduciary or trustee. Nothing expressed or mentioned in or implied from this Agreement is intended or shall be construed to give to any person other than the parties hereto any legal or equitable right, remedy or claim under or in respect to this Agreement. This Agreement and all of the representations, warranties, covenants, conditions and provisions hereof are intended to be and are for the sole and exclusive benefit of WANTZ and its affiliates, you, and relying buyers or sellers.
If any provision of this Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.
14.4 No Waiver
WANTZ failure to enforce the strict performance of any provision of this Agreement will not constitute a waiver of WANTZ’s right to subsequently enforce such provision or any other provisions of this Agreement.
This Marketplace Agreement may only be amended or modified in writing (which may be represented electronically) and only in the manner set out in the remainder of this clause. WANTZ reserves the right to change any of the terms and conditions contained in this Agreement or any policies or guidelines governing the Site or Service, at any time and in its sole and absolute discretion. Any changes will be effective upon posting of the revisions on the Site. All notice of changes to this Agreement will be posted on the website // Mobile App. You are responsible for reviewing the notice and any applicable changes. Changes to referenced policies and guidelines may be posted without notice to you. YOUR CONTINUED USE OF THIS SITE AND THE SERVICE FOLLOWING WANTZ’S POSTING OF ANY CHANGES WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES OR MODIFICATIONS. IF YOU DO NOT AGREE TO ANY CHANGES TO THIS AGREEMENT, THEN YOUR ONLY REMEDY IS TO CEASE USE OF THE SERVICE OR THIS SITE.
Notices can be sent to you at the e-mail address you provided to WANTZ or posted on the Web Panel. You may send notices to WANTZ as follows:
15.7 Governing Law
This marketplace Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of England and Wales, and you irrevocably submit to the non-exclusive jurisdiction of the Courts of England and Wales.
B. Conditions relating specifically to Sellers
1. Seller's Obligations with respect to Listing Items
1.1 Sellers Warranties. By listing an item in a Fixed Price Sale:
1.1.1 you represent a warrant to prospective buyers that: (a) you are the true owner of the item or are properly authorised to sell the item by the true owner and are able to transfer good title to the item free from any third party claims, liens or encumbrances; and (b) the listing is accurate, current and complete and is not misleading or otherwise deceptive;
1.1.2 Unless we have agreed with you in advance and in writing to the contrary, you represent and warrant to WANTZ that: if you are a business, you are duly organized, validly existing and in good standing under the laws of the state or country in which your business is registered. In any event, you represent and warrant to WANTZ that: (a) the item is not one that would fall within any of the prohibited items described in clause A.4. and (b) the item is safe and bears any marking and labelling required under applicable law e.g. a "CE" mark.
1.1.3 Returns and Refunds. For all of your products you will accept and process returns, refunds and adjustments in accordance with this marketplace Agreement and the WANTZ return policies published on the website / Mobile App. You will determine and calculate the amount of all refunds and adjustments (including any taxes, shipping and handling or other charges) or other amounts to be paid by you to Buyers in connection with Marketplace purchases, using functionality we enable for your account via the web panel. Where we provide any such payments to the Buyers (which may be in the same payment form originally used to purchase your product), you will reimburse us for all amounts so paid. We may offset such payments against any amounts to be remitted or paid by WANTZ to Seller under this Agreement or seek reimbursement from you via any of the means authorized in this marketplace Agreement. You will promptly provide refunds and adjustments that you are obligated to provide under the applicable WANTZ return policies and as required by law, and in no case later than thirty (30) days after the obligation arises.
1.1.4 Content and Other Information. You will ensure that all content and other information you provide to us regarding each item you offer or sell on or through the Site are of at least the same quality, completeness, and accuracy as the highest quality and most complete and accurate content and other information displayed or used by you or your affiliates for that item on any Non-Physical Sales Channel.
1.2 Compliance with Applicable Law
You further warrant that the sale or distribution of the item is not in breach of applicable law (including, where items are sold internationally, the law of the destination country). This responsibility includes, but is not limited to, ensuring that (a) any items sold are safe, (b) any items sold bear a "CE" or any other mark where required by applicable law, (c) any items sold are appropriately packaged and labelled as required by applicable law, (d) any items sold otherwise comply with all applicable law regarding their sale. You will audit the products that you sell on a regular basis (at least monthly) to ensure on-going compliance with this obligation. You will also advise the buyer of any age or other restrictions that apply to the sale of any products that you sell.
2. Seller's Fees
2.1 By listing an item on the Site for Fixed Price Sale, you agree to pay the fees set out and incorporated into this Agreement. We may, in our sole and absolute discretion, waive, reduce, change or reverse charges or fees for a specific transaction.
2.2 All fees listed in the Fee Schedule are in Great Britain Pounds Sterling, and are exclusive of VAT, unless stated otherwise. The Fee Schedule may vary in the future. The Fee Schedule in effect at the time of the order processing regarding the relevant item will govern the transaction. You should check the fees and terms each time you participate in a Fixed Price Sale. All fees are payable upon demand and may be deducted from transaction moneys taken for items sold. By listing an item for Fixed Price Sale on the Site, you authorise WANTZ to debit your WANTZ marketplace Account, for all and any amounts due as set out in the Fee Schedule and deduct amounts plus appropriate VAT from proceeds of sale.
Fees: 25% of the net sales value of an item (i.e net of VAT applied to a product price is appropriate) payable as a result of a transaction effected on the Marketplace.
2.3 VAT on fees. The fees are subject to VAT where applicable and will be paid by the seller at the time of payment of the corresponding fees.
2.4 If you are a business that is established in a European Union country and if you provide WANTZ with your valid VAT registration number that was issued to you by the European Union country, VAT will not be charged by WANTZ on your seller fees provided you are not established in Latvia, and have not supplied a VAT registration number issued by the Latvian authorities.
In order for you to not be charged VAT by WANTZ, you must provide WANTZ with a valid VAT registration number from your tax authority, or evidence that you are in business, and you must agree to and acknowledge the conditions set out below:
2.4.1 You warrant and represent that the VAT registration number you submit to WANTZ belongs to the business you operate, and that business is established in one of the European Union countries;
2.4.2 You warrant and represent that all transactions on your WANTZ Seller Account will be business-related transactions made by the business associated with the VAT registration number, or the evidence of being in business, you submit to WANTZ;
2.4.3 You warrant and represent that the VAT registration number, or the evidence of being in business, and all other information provided by you is true, accurate and current and you will immediately update any such information held by WANTZ in case of any changes;
2.4.4 WANTZ reserves the right to request additional information and to confirm the validity of your WANTZ Seller Account information (including your VAT registration number) from you or government authorities and agencies as permitted by law and you irrevocably authorise WANTZ to request and obtain such information from such government authorities and agencies. Further, you agree to provide any such information to WANTZ upon request.
2.4.5 WANTZ reserves the right to charge you any applicable unbilled VAT if you provide a VAT registration number, or evidence of being in business, that is determined to be invalid. You irrevocably authorise WANTZ to debit your account any unbilled VAT.
2.5 If you are a business that is established in a European Union country and you provide WANTZ with your valid VAT registration number that was issued to you by a European Union country, you agree to accept electronic VAT invoices in a format and method of delivery as determined by WANTZ.
2.6 If you are a business that is established in Switzerland or Liechtenstein and you provide WANTZ with a VAT registration number, you agree to accept electronic VAT invoices in a format and method of delivery as determined by WANTZ.
3. Prohibited Acts, Security Measures
3.1 Sellers must:
(a) sell all items on his or her own account and must not represent that he or she is selling on behalf of any third party; and
(b) not use the Service or the Site in the contravention of any applicable law nor permit or assist others to do so.
3.2 As a security measure, we may, but are not required to, impose transaction limits on some or all buyers and sellers relating to the value of any transaction, disbursement or adjustment, the cumulative value of all transactions, disbursement or adjustment, during a period of time, or the number of transactions per day or other period of time.
4. Order information
Each sale of an item agreed via the Site is recorded in the relevant seller's WANTZ Seller Account using our standard procedures. The seller may access the Seller's Transactions feature in the WANTZ Seller Account only with a browser that is compatible with the Service, including any security features that are a part of the Service. Seller waives any right it may have to assert a claim against WANTZ with respect to the Site and the Service when dispatching an item to an address other than the address provided in respect of that item in the WANTZ Seller Account.
5. Procedures and Guidelines
You agree to abide by the procedures and guidelines, contained in this document for conducting Fixed Price Sales, which are incorporated by reference into, and made part of, this Marketplace Agreement. The procedures and guidelines contained explain the processes and set out acceptable conduct and prohibited practices. You should refer regularly to this document to understand the current procedures and guidelines for participating and to be sure that the items you offer for sale can be sold on the Site.
6. Payment, refunds, adjustments
6.1 A buyer must pay via the Service for an item purchased via the Site with any major credit or debit card accepted or paypal service on the Site. Sellers shall not invoice buyers off the Site, and all seller-initiated refunds or adjustments for purchases made via the Site must be initiated by the Sellers via their WANTZ web panel, using functionality we enable for your Seller Account. This functionality may be modified or discontinued by us at any time without notice.
We will provide such refunds or adjustments to the buyer during the first 30 days after sale (which may be in the same payment form originally used to purchase your product via the Site) and you will reimburse us for all amounts so paid.
6.2 The amount due and payable to each seller under this Marketplace Agreement at any time shall be the total amount paid by buyers for the seller's items since the seller last received payment via the Service for the seller's items ordered on the Site, less (i) any fees due to WANTZ and any refunds, adjustments, postage covered by WANTZ or other amounts paid to buyers under this agreement. The amount due shall be paid in accordance with clause B.6.4 on a Business Day when the automated clearing houses are open for business (Monday through Friday, excluding bank holidays in the United Kingdom). On occasion, payment may be by paper cheque sent to the seller's postal address, for instance, if the seller's bank will not accept an electronic transfer to the Seller's Bank Account.
6.3 A payment made by a buyer in respect of a particular item will not be due or payable to a seller (or if paid, shall be reimbursed by the seller to us), and we will not be liable to the seller if:
(a) we, in our sole and absolute discretion, (i) decide to pay the buyer in relation to that item under the terms of the WANTZ 14 day no quibble Guarantee, (ii) determine that the seller cannot promptly deliver the item or the seller has otherwise breached the provisions of this Participation Agreement and we initiate a refund to the buyer, (iii) do not permit a transaction or disbursement to proceed where any limit established by us for a security reason would be exceeded, or (iv) permit a buyer to withdraw from a transaction because the Service is unavailable following the commencement of a transaction;
(b) we discover the payment is erroneous or relates to a duplicate transaction,
(c) the payment is the subject of a chargeback from the buyer's credit card issuer or bank.
Where reimbursement by the seller is required under this clause 6, without notice to the seller we may obtain such reimbursement by (i) deducting the amount from the seller payments or any future payments that would otherwise have been owed to the seller, (ii) reversing any transfer to the Seller's Bank Account, (iii) charging the seller's credit card, or (iv) seeking such reimbursement from the seller by any other lawful means.
In the event that we elect not to recover from the seller a buyer's chargeback, failed payment, or other payment reversal (a "Payment Failure"), we will assume the debt associated with the Payment Failure and the seller irrevocably assigns to WANTZ all rights, title and interest that the seller has in and associated with that debt.
6.4 In order to secure the seller's performance of the potential refund and reimbursement obligations WANTZ will retain the proceeds of a sale for 30 days following the transaction where it may have to provide a refund to the buyer as part of a “no quibble “ refund policy.
6. Notwithstanding the provisions of clause B.6.4, if we reasonably conclude, based on information available to us, that seller's actions and/or performance in connection with the Service may result in disputes, chargebacks or other claims, then we may in our sole and absolute discretion delay initiating any remittances and withhold any payments to be made or that are otherwise due to seller in connection with the Service or this Agreement for the shorter of: (a) a period of 90 days following the initial date of suspension; or (b) completion of any investigation(s) regarding any seller actions and/or performance in connection with this Agreement.
8. All notices will be sent by e-mail or will be posted on the Web panel. We will send notices to the seller at the e-mail address maintained in WANTZ’s records for the seller. The seller will monitor his or her e-mail messages frequently to ensure awareness of any notices sent by us. The seller will send notices to us at our current e-mail address published on our Site. E-mail notices are deemed written notices for all purposes for which written notices may be required. E-mail notices are deemed received the Business Day after transmission if properly addressed to the intended recipient. If not sent by e-mail, notice to be sent from within the UK may be provided in writing and mailed with Royal Mail, postage paid, First Class mail properly addressed or personally delivered by express courier such as DHL. Notices to be sent from outside the UK may be sent by a carrier and method equivalent to Royal Mail First Class mail. Mail is properly addressed if sent by us to the address maintained in our records for the seller. First Class mail is properly addressed if sent by the seller to the current address published by us on our Site. Mail is deemed received three Business Days after it is deposited with Royal Mail. A notice sent by express courier is deemed received when personally delivered to the intended recipient or to a person with apparent authority to receive such delivery on behalf of the intended recipient.
C. Conditions relating specifically to Buyers
1. The WANTZ no Quibble Guarantee
1.1 WANTZ WISHES YOU TO HAVE A SAFE BUYING EXPERIENCE. IF THE BUYER OF AN ITEM HAS PROVIDED PAYMENT BUT THE SELLER DID NOT DELIVER THE ITEM, OR, IF THE BUYER RECEIVED THE ITEM, BUT IT WAS MATERIALLY DIFFERENT FROM THE SELLER'S DESCRIPTION OF THE ITEM, WANTZ WILL RETURN TO THE BUYER THE SUM EQUIVELLENT TO THE PURCHASE PRICE OF THE ITEM LESS ANY SHIPPING CHARGES PAID SUBJECT TO THE FOLLOWING CONDITIONS.
(1) THE BUYER PURCHASED THE ITEM ON WANTZ MARKETPLACE AND PAID VIA THE SERVICE.
(2) THE BUYER MUST WAIT 30 DAYS OR SHOULD THIS OCCUR FIRST, THREE (3) DAYS AFTER THE ESTIMATED DELIVERY DATE, BUT NOT LONGER THAN 90 DAYS, AFTER THE ORDER DATE TO REQUEST PAYMENT FROM WANTZ UNDER THE WANTZ No QUIBBLE GUARANTEE AND SUBMIT THE GUARANTEE SUBMISSION FORM;
(3) THE BUYER MUST PROVIDE THE REQUIRED INFORMATION ON THE GUARANTEE SUBMISSION FORM TRUTHFULLY AND ACCURATELY TO RECEIVE PAYMENT;
(4) THE BUYER IS LIMITED TO A LIFETIME MAXIMUM OF FIVE CLAIMS ACROSS ALL WANTZ SITES; AND
(5) THE BUYER MUST NOT REQUEST A CHARGEBACK FOR THE FIXED PRICE PURCHASE FROM THE ISSUING BANK.
1.2 You warrant and represent to WANTZ that the information you provide on the Guarantee Submission Form will be true and correct.
2.1 A buyer must pay via the Service for an item purchased via the Site, with any major credit or debit card accepted on the Site under the terms and conditions published on the Site at the time of order processing. After the credit or debit card charge is approved, and the buyer's order is confirmed to the seller, the seller is obliged to dispatch the item sold using the WANTZ seller web panel initiating the courier services provided by WANTZ
2. Inspection of items
Buyers must inspect any item purchased from a seller immediately upon receipt to ensure that it accords with any description given by the seller in the item's listing and to ensure that the product is safe.